This page lists the status for RF-SMART for NetSuite. Here you can see the operational state of each component of RF-SMART and check for any upcoming maintenance windows. If a component is not operational, know that we are aware of it and working on the problem. If RF-SMART is showing as operational and you are still experiencing issues, please check the NetSuite status page to ensure they are not having issues: https://status.netsuite.com